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Privacy Policy

 

Short Version: We ensure that your data is protected and handled in a way that complies with GDPR (General Data Protection Regulation, as well as the Data Protection Act 1998, & any other relevant legislation.

 

Long Version: In this policy, ‘we’ refers to Crown Castles and its representatives. ‘You’ refers to visitors to our website and our customers.

 

Who is responsible for your data?

Our data protection officer and company owner is, Mr A Davies and you can contact them via email at info@crownbouncycastlehire.co.uk.

 

Why do we process and store your data?

Being an inflatable bouncy castle hire company we need to process and hold your data to allow us to provide you with this service. This data includes your name, contact details and IP address, without which we could not supply our bouncy castles or equipment to you. We also need to store your data for tax and insurance reasons, and only store or process data which has been directly given to us by you to enable us to run our business.

 

How long do we keep your data?

We may need to keep your data for up to 7 years after you were a customer of ours, for tax and insurance purposes. After this time your data will be destroyed unless you have opted into our newsletter or any other ongoing communications from us.

 

Who can access your data?

Only our data protection officer and other authorised members of staff will ever access your data and we do not ever sell or give your data to third parties.

Some of the services we use may also store your data, for example wix.com and google email may also hold your data. Also if you send your details via a social media platform or similar then they may also store your data.

 

How you can see what data we store about you?

You have the right to request the data we store on you and you can request a copy of this data by contacting our data protection officer using the same email that you used when using our services.

 

Your right to be forgotten

If you have ever been a customer of ours then you have the right to be forgotten and request that we delete your data and we will comply with this where ever posable, in some cases we may still need to hold on to your information for tax and insurance reasons for a set time, after which we will delete all data we hold on you.

 

Can you opt in or out of our marketing messages?

Any marketing emails we send you will have a link at the bottom enabling you to opt out of any such emails.

 

How does our website use cookies?

Our website uses cookies, which get stored in your browser, they cannot be used to identify individual visitors.

Third parties may also set cookies in your browser, one being Google Analytics whom we use to monitor our website performance and these third parties will have their own cookie policy.

 

How do you make a complaint regarding the use of your data?

If you have an unresolvable problem with us and how we use your data then you can contact, The Information Commissioner’s Office (ICO)

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